June 2005
| | High Quality Computer Systems from £450 inc. VAT Centrino Laptops from £585 inc. VAT Small Business Networks & Servers Professional Maintenance Services Repairs & Upgrades |  |  |   |  |  |  |
| Each of our computers, whether for home or business, is specifically designed for you to meet your immediate and future requirements. They are assembled in our Pocklington workshop using only high quality, branded components. Our standard warranty terms are 12 months return to base parts and labour, with the following two years covered by a labour only support. Simply choose a system from our range of computers systems then tell us how you would like it customised. We will install and test all the necessary hardware and software. All Systems have Windows XP Home installed and fully updated (XP Professional optional) and we supply original, genuine CDs From as little as £450 including VAT, we can build the ideal system to suit your needs. | 
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| About Us | Norman Computer Services Limited is a friendly local company dedicated to providing expert service and solutions in all sections of home and small business computing. We have enjoyed growing success since 1998 mainly due to the quality and professionalism of the products and services we offer. Our aim is to build long-term customer relationships so that we can understand your needs and work with you to offer tailored, cost effective, quality solutions together with dependable support to ensure your computer systems continue to operate at their best. | Each of our computer systems, designed to meet your immediate and future requirements, is assembled in our Pocklington workshop using only high quality components. Our standard warranty terms are 12 months return to base parts and labour, with the following two years covered by a labour only support. In certain circumstances, we can also offer our Business Support Service - a package which gives you all the help and support you need for a fixed annual cost. | We supply a range of printers, scanners, backup and network solutions along with all Microsoft Operating Systems, including Windows XP Home and Professional and Small Business Server 2003 to deliver a fully integrated solution. Most application software, including Microsoft Office, Works Suite, Sage and Symantec’s Antivirus and System tools can be supplied, installed and configured. |
We also offer Internet, Email and Website configuration, data transfer, one-to-one training and document and spreadsheet design. Most of all, we provide the peace of mind that our organisation is dedicated to the local area, enabling us to provide a rapid, high quality service at a very competitive price. | 
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| Repairs | | We regularly remove viruses and spyware, recover Windows systems and lost data and repair start up problems. Hardware diagnosis and fix are second nature to us and we usually repair even complicated system faults in two or three days. |  | Typically, to upgrade a 4 year old base unit running Windows 98 to a modern system running Windows XP, capable of supporting the latest games, would cost between £200 and £400. You may also consider replacing your monitor, keyboard and mouse. | Rather than charge an hourly rate, we have fixed charges dependant on the complexity of the upgrade or fault. |
| Service | Detail | Cost inc. VAT | Repair | Many hardware and software repairs can be carried out for a fixed cost dependant on complexity. Replacement parts will be charged at normal prices | £25 - £65 | Virus Removal | Detection and removal of Virus and spyware. Clean up of system. Re-install necessary software. Installation of all applicable Windows updates. Installation and update of Antivirus software (Norton Antivirus Software £30 extra) | £45 - £65 | Reload | For a non-recoverable or badly corrupted system. Copy Hard Drive. Format and reload systems and applications onto original drive. Recover and re-install data, Internet settings and email, favourites and other data as required. | £95 | Internet | Setup or repair Internet and Email account. This may cost more if the Internet is in-operative due to system or software problems. | £25 | Site Visit | Attend to computer problems on customer premises. Initial charge for one hour service. System may be brought back to workshop if long fix time required to reduce costs. | £45 + £20 per extra hour |
| Keep your systems safe from attack Allowing a virus or hacker to gain access to your system can have very serious consequences, including system shutdowns, system file corruption and even data loss. It is therefore essential that you protect your system from this type of threat. NCS Ltd has wide experience of virus and spyware removal and can safely clean an infected computer and restore your system to its operational state. We can then supply, install and configure Antivirus and Firewall protection to keep your system safe. We also ensure that Microsoft Windows is configured to download and install critical system updates to maintain this protection at a safe level. | |
| Comprehensive virus protection for enterprise workstations and network servers Symantec AntiVirus Corporate Edition provides scalable, cross-platform virus protection for workstations and network servers throughout the business. Symantec System Center™ enables centralized configuration, deployment, policy management, and reporting*, and allows administrators to audit the network to determine which computers are vulnerable to virus attacks. Administrators can manage client and server groups logically, and can create, deploy, and lock down security policies and settings to keep systems up-to-date and properly configured. | The complete, license-in-a-box solution uses Symantec's proven technologies. It ensures first class protection against Internet-based viruses, Trojan horses, malicious ActiveX code, and Java applets. With its unique NAVEX™ and Digital Immune System™ technologies, it provides fast, reliable and hands-free virus detection, analysis and repair. The central management console makes administration especially easy. This solution includes a box with either 5, 10, 25 or 50 licenses. | At Norman Computer Services we have plenty of experience with both of these solutions - just give us a call for the best protection. |
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